Privacy Policy

 

21 academy is committed to protecting the privacy of its users . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our platform and use our services. By using our platform, you agree to the terms outlined in this policy.

---

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Contact information (e.g., phone number)
• Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

• Browser type and version
• Device type
• IP address
• Cookies and usage data

c) Course Data

• Progress within courses
• Completed assignments or projects
• Feedback and reviews

---

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Process payments and manage course enrollments.
• Communicate with you regarding updates, promotions, or support.
• Monitor and analyze usage to enhance user experience.
• Comply with legal and regulatory requirements.

---

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party tools for payment processing, email communication, and analytics.
• Legal Authorities: When required by law or to protect our legal rights.
• Collaborators: Instructors or course creators for the purpose of facilitating course interactions.

---

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data during transmission.
• Regular security audits.
• Restricted access to personal information.

While we strive to protect your data, no method of transmission or storage is 100% secure.

---

5. Your Rights

Depending on your location, you may have the following rights:

• Access and review the information we hold about you.
• Request correction or deletion of your data.
• Opt-out of marketing communications.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [Insert Contact Email].

---

 

---

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be notified by updating the “Effective Date” at the top of this document.

---

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: hi.21academy@gma.com
• Phone: 01332-592521